Cancellation & Refund Policy
Effective Date: 03-04-2025
Thank you for choosing NET, SET, JRF Mock Tests App for your exam preparation. We strive to provide the best mock test experience for our users. Please read our Cancellation & Refund Policy carefully before making a purchase.
1. Subscription & Payments
– All payments for mock tests and subscriptions on our NET, SET, JRF Mock Tests App are processed through secure payment gateways.
– Once a payment is successfully processed, users will receive access to the purchased mock test package.
2. Cancellation Policy
– Users can cancel their subscription or purchase only before accessing the content.
– Once a mock test has been accessed or attempted, the purchase cannot be canceled.
3. Refund Policy
– No Refunds for Digital Products: Since our mock test services are digital and instantly accessible upon purchase, we do not offer refunds for any reason.
– Exceptional Cases: Refunds may be considered only in the following situations:
– Duplicate payments made due to a technical error.
– Incorrect deductions without service activation.
– Non-delivery of the purchased service due to a technical failure on our part.
– If you believe you qualify for a refund, please contact our support team within 7 days of purchase with payment details.
4. How to Request a Refund?
– Email us at [support@ugcnetapp.in] with the subject line: Refund Request – [Your Order ID].
– Provide relevant details such as transaction ID, purchase date, and reason for the refund request.
– We will review your request and respond within 5-7 business days.
5. Contact Us
For any queries related to cancellations or refunds, please contact us at:
– Email: support@ugcnetapp.in
– Phone: +918712150150
– Website: www.ugcnetapp.in
By purchasing and using our services, you agree to this Cancellation & Refund Policy. We reserve the right to update or modify this policy at any time without prior notice.